Privacy Policy
Experts in Tech
Experts in Tech (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of any personal data we collect. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communication platforms, including WhatsApp Business and Meta services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
Name
Email address
Phone number (including WhatsApp number)
Company name and job title
Any information you voluntarily provide through contact forms, emails, or WhatsApp messages
1.2 Communication Data
Messages exchanged via WhatsApp Business, email, or other communication channels
Support requests, inquiries, and related attachments
1.3 Technical & Usage Data
IP address
Browser type and device information
Pages visited and interaction data (for analytics and service improvement)
2. How We Use Your Information
We use the collected information for the following purposes:
To respond to inquiries and provide requested services
To communicate with clients and prospects via WhatsApp, email, or phone
To deliver demos, support, training, and consulting services
To improve our website, services, and customer experience
To comply with legal, regulatory, and contractual obligations
We do not sell, rent, or trade your personal data to third parties.
3. WhatsApp & Meta Platform Usage
Experts in Tech uses WhatsApp Business and Meta APIs to communicate with customers.
Messages are used strictly for business communication, support, and service-related updates
We only contact users who have explicitly provided their phone number or consented to communication
We do not send spam or unsolicited marketing messages
WhatsApp message data is handled in accordance with Meta’s Platform Policies
4. Data Sharing & Third Parties
We may share limited data only when necessary with:
Meta Platforms (WhatsApp Business API)
Hosting, analytics, or infrastructure providers
Legal or regulatory authorities if required by law
All third parties are required to protect your data and use it only for the intended purpose.
5. Data Storage & Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers and access controls
Restricted access to personal information
Regular system monitoring and updates
While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal, accounting, or regulatory requirements
Once data is no longer required, it is securely deleted or anonymized.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction or update of your data
Request deletion of your personal data
Withdraw consent for communication at any time
Requests can be made using the contact details below.
8. Data Deletion Instructions
If you wish to request deletion of your personal data, please contact us at:
Email: support@expertsintech.com
Subject: Data Deletion Request
We will process your request within a reasonable timeframe in accordance with applicable laws.
9. Cookies & Tracking
Our website may use cookies or similar technologies for basic analytics and functionality. You may disable cookies in your browser settings if you prefer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Experts in Tech
📧 Email: support@expertsintech.com
🌐 Website: https://www.expertsintech.com